Students will gain an understanding of the fundamentals of contract management and how it supports the business operations to achieve your company’s goal. This course will discuss the roles and responsibilities of the Facilities Manager in contract management and how to develop effective contract management processes.
Students will gain an understanding of the fundamentals of Concierge Services, the key characteristics and challenges of Concierge services and the skills set, and abilities need to be concierge personnel.
The FM will make sure their team are across the project objectives and constraints as a good number of them will be helping the FM to formulate the Workplace readiness and Relocations plan.
The FM will ensure good project governance by defining roles and responsibilities of their team in a ‘project state’ and provide the Project Director the name of a delegate in the event of their absence (think annual leave here!). This delegate will attend project working group meetings, and approve any project stage gates in the FM’s absence. They may support all space planning, modelling and relocation requirements and to do this will be kept across project updates.
There are many Workplace Services deliverables which will need to be understood and negotiated, and managed by the FM and their Workplace Services team.
In this course, you will gain an understanding of the role of the FM and their team and how important they are to the successful introduction of service into the new work environment.
Approximately 20 Minutes
Students will gain an understanding of Facilities Management (FM) and the skills required to do the work. Students will learn that studying FM can open up a career path with opportunities to undertake a wide range of roles.
Students will gain an understanding of the fundamentals of FM policies & procedure development. This course will discuss key characteristics, various stages and challenges in Policy making & implementation and the advantages of effective Policies & Procedures.
Students will gain an understanding of the objectives of a business continuity plan and how to recognise risks. This course will identify the key elements of disaster recovery and succession plans.
The Facilities Manager is not just “managing facilities”, they are accountable for handling a wide array of services.