SKILLINGS Education

Individual Courses

Commercial Real Estate

UNDERSTANDING THE NEEDS OF THE BUSINESS

In this course

ABOUT THIS COURSE

Accommodation is a clear demonstration of the brand and culture of the organization; it provides a window to the organization.

The organization needs to have a clear picture of what they must have, what they'd like to have, what they absolutely won't tolerate along with how much they're able to pay. Developing that picture can be a time-consuming process that's both exciting and tedious, but it's essential to give it the attention it deserves. While many startup mistakes can be corrected later, a poor decision is sometimes impossible to fix. It is important to be systematic and realistic when consider a new workplace.

In this course, you will gain an understanding of what Tenant Representatives need to know about their clients, and how asking these questions can help them form their client brief before going to market.

TOPICS COVERED IN THIS COURSE

What are Business Needs?
Determine Business Needs And Requirements
Company Vision
Company Focus - People, Process And Place
Client Preferences - Location, Budget, And Schedule
Existing Lease And Occupancy Terms

COURSE DURATION

Approximately 20 Minutes

Commercial Real Estate

THE ROLE OF THE TENANT ADVISOR - What Are Your Skills, How Do You Get Engaged?

In this course

Students will gain an understanding of the role that the Tenant Representative performs, and how they get engaged. This course will discuss when to engage a Tenant Representative, and the benefit of their involvement in the property acquisition plan.

Commercial Real Estate

THE ROLE OF THE TENANT REPRESENTATIVE – Attributes and Engagement

In this course

ABOUT THIS COURSE

There are two main types of Tenant Representatives, those that work for Corporate Real Estate Agents and those that work independently.

The Corporate Real Estate based Tenant Representative works for a company that has relationships with both landlords and tenants, so there can be a conflict of interest when the same agency is appointed on a building to both lease and manage the building. Their fees tend to be more expensive as they have bigger overheads and KPI’s to meet. Corporate Real Estate based Tenant Representative can have a greater depth of internal services such as project management and workplace strategy, and can leverage other services and expertise quickly to help the client with other advice and services outside their expertise-base. However, quite often they are busy trying to maintain relationships and contracts with global clients, thus the level of service can drop off due to this.

The Independent Tenant Representative, on the other hand, mostly work for tenants only and do not form part of a real estate agency. They do not offer leasing and management roles so there is no conflict of interest, but this also mean that they may be unable to offer the same level of service from start to end. Independent Tenant Representative can provide a more flexible and tailored approach, and the fees can be tailored to suit each client. However, they may have limited time, access, or opportunity to understand how to help the client with other services outside their expertise-base. Having a smaller capacity to take on work also means it may not work with the Clients timing or upcoming lease expiry.

In this course, you will gain an understanding of Tenant Representative, how the Client business can engage with them, and the value they bring to the client organization.

TOPICS COVERED IN THIS COURSE

The Role of the Client-Side Property Manager
The Role of the Tenant Representative
Attributes and Qualities of a Tenant Representative
Main Considerations in Hiring a Tenant Representative?
How is the Tenant Representative Engaged?
What does Good Client-Tenant Rep Engagement Look Like?
How does a Tenant Representative generally Charge?

COURSE DURATION

Approximately 20 Minutes

Commercial Real Estate

DEVELOP THE DRAFT CLIENT PROJECT BRIEF - Issues Circumvented by Having a Great Brief

In this course

ABOUT THIS COURSE

It is important for the Tenant Representative to get the essential information on their client’s requirements before they can determine the best way forward to help them.

Through a thorough Needs Analysis process, the Tenant Representative and the client are now in a better position to recognize the company aspirations, visions, and business needs.

The client project brief is the blueprint of what the client wants and what will eventually be endorsed before the Tenant Representative can set off to do their premises sourcing work.

In this course, you will gain an understanding of the methods and process of how the Tenant Rep brings together in draft what they know from the work done to uncover the needs of the organization and help them identify what they don’t know about the business and how they will get this information to inform a clear and complete brief, that won’t change.

TOPICS COVERED IN THIS COURSE

What is a Client Project Brief?
Attaining the High-Level Project Brief
Developing the Draft Client Project Brief
Introduction to the Project - Executive Summary
Current Lease and Office Details
Departments and Staff Details
Location, Office, and Tenancy Requirements
Schedule and the Next Steps

COURSE DURATION

Approximately 20 Minutes

Commercial Real Estate

UNDERSTANDING COMMERCIAL PROPERTY LANGUAGE - Terminologies Q - Z

In this course

ABOUT THIS COURSE

In addition to the phases and terminologies of the commercial property lifecycle that a Client and Real Estate professionals will become familiar with when undertaking a commercial property project, there are other terms that are standard in the industry, and which form the conversations of Lessor and Lessee (also known as Landlord and Tenant) and the service providers and subject matter experts that assist in the procurement process such as Certifiers, Surveyors and Solicitors.

In this course, you will gain an understanding of many of the more common terminologies used when undergoing any number of phases through the commercial property lifecycle of workplace strategy development through to occupation of premises, including Property Acquisition Project Planning, Needs Analysis and Strategy Development, Market Search and Shortlist, Evaluation and Analysis, Negotiations and Heads of Agreement, Exit Obligations, and New Space Preparation & Relocation.

TOPICS COVERED IN THIS COURSE

Terminologies of Commercial Property - Q - Z

COURSE DURATION

Approximately 20 Minutes

Commercial Real Estate

BENCHMARK OF CURRENT AND POTENTIAL LOCATIONS - Stay vs Go Analysis

In this course

ABOUT THIS COURSE

A comparable premises benchmark will provide data on what type of space other organizations are leasing.

Perhaps this is because the client organization wants to compare themselves to a competitor or perhaps they just want premises descriptions of building grades, fit out models, and amenities available in the market so they can compare their current use of premises to other businesses. Often this data gives organizations a feel to what is good practice today and will be used when pulling together the business case for any impending relocation.

In this course, you will gain an understanding of what is included in commercial real estate benchmarking and how it will benefit the property acquisition process by providing comparable both in premises and rent structures, as well as find out what the Tenant Rep and client may discuss regarding benchmarking and the Stay vs Go analysis.

TOPICS COVERED IN THIS COURSE

Commercial Real Estate Benchmarking
Viability of Staying - Stay Vs Go Analysis
Financial Modelling & Cost Comparison
Industry Comparisons
Sustainability, Health And Wellbeing
Other Considerations

COURSE DURATION

Approximately 20 Minutes

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Commercial Real Estate

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Curated Course Programs

Individual Courses

UNDERSTANDING THE NEEDS OF THE BUSINESS

THE ROLE OF THE TENANT ADVISOR - What Are Your Skills, How Do You Get Engaged?

THE ROLE OF THE TENANT REPRESENTATIVE – Attributes and Engagement

DEVELOP THE DRAFT CLIENT PROJECT BRIEF - Issues Circumvented by Having a Great Brief

UNDERSTANDING COMMERCIAL PROPERTY LANGUAGE - Terminologies Q - Z

BENCHMARK OF CURRENT AND POTENTIAL LOCATIONS - Stay vs Go Analysis

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Commercial Real Estate

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