Change Management
Guiding organizations and stakeholders through transitions in work environment, technology, or process.

Curated Learning Path

PjM02 - Managing an Office Fit-Out

1.5 Hours Per Week
Advanced
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20 CPD Hours, Digital Certificate
Confidently manage every phase of your office fitout

TR02 - Commercial Property Needs Analysis & Strategy - Unlocking Data-Driven Insights

1 Hour Per Week
Beginner
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3.5 CPD Hours, Digital Certificate
Shape strategic real estate briefs through discovery & insight

WS01 - An Introduction to Workplace Strategy

1 Hour Per Week
Beginner
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Start strong in workplace strategy roles

WS02 - Workplace Strategy — Advanced

1 Hour Per Week
Advanced
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Advance your workplace strategy leadership

Applied Mini Course

Applied Mini Course: Developing and Delivering Workplace Strategy Themes

60 Minutes
Intermediate
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1 CPD Hour, Digital Certificate
Translate discovery insights into strategy, and strategy into action

Applied Mini Course: Facilities Management Foundations - Delivering a Seamless Transition

60 Minutes
Intermediate
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End-to-end guide for workplace relocation execution

Applied Mini Course: Managing the Move - From Logistics to Launch Day

40 Minutes
Intermediate
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Master the FM-led transition into new workplaces

Applied Mini Course: Stakeholder Engagement for Workplace Strategy

60 Minutes
Intermediate
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1 CPD Hour, Digital Certificate
Facilitate discovery, visioning, and delivery with confidence.

Applied Mini Course: The ABCs of Workplace Language

210 Minutes
Beginner
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3.5 CPD Hours, Digital Certificate
Understand essential workplace concepts from activity zones to workplace culture cards

Short Course

Understanding Customer Interaction - Building a Customer Journey Map

20 Minutes
Intermediate
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Map, analyse, and optimise your customer journey for service excellence

Understanding Problems and Change - Contributing Positively to the Change Process

20 Minutes
Intermediate
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Support change through problem-solving and team engagement

Understanding Workplace Policy and Procedures

20 Minutes
Intermediate
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Understand the purpose, communication, and review of workplace policies and procedures

Understanding the Customer Experience - Building Service Excellence

20 Minutes
Intermediate
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Design and deliver outstanding customer experiences at every touchpoint

Understanding the Needs of the Business

20 Minutes
Beginner
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Align workplace decisions with brand identity, culture, and operational goals

Value Engineering in Your Project - Saving Costs and Design Impacts

30 Minutes
Intermediate
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0.5 CPD Hours, Digital Certificate
Learn how to apply value engineering strategies to achieve cost savings and optimise design outcomes throughout the project lifecycle

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