Students will be introduced to the Time Management processes and their associated terms, tools and techniques that will be introduced in further courses in this Knowledge Area and that are used throughout the lifecycle of the project.
This extensive library is currently under development. Contact SKILLINGS Education for the release date.
Announcements inform the business of project activities, initiatives, achievements and risks. They give staff assurance of project intent, and how the project team are tracking against project deliverables.
The announcements come from different stakeholder groups and can have different purposes. Some of the purposes include advises of intent (Level 1 announcements), endorsement and assurance (Level 2 announcements), and the details of how and when (Level 3 announcements).
In this course, you will gain an understanding of the top four announcements you need to make to get your project off to the best start possible and who’s involved in making them.
Approximately 10 Minutes
As a member of the project team, you are expected to understand the many stages of a project and how deliverables and activities will be undertaken and in what order throughout the project lifecycle.
The Accommodation timeline is the high level roadmap that indicates the project junctures and where you and your team will be involved in the project in order to deliver all the essential support and services needed by the client. Understanding the Accommodation Timeline and how the projects starts and the junctures where the different project team members work is essential to all team members.
It is important that each project team member become familiar with your projects accommodation project timeline and understand who is doing what role in each of these project phases.
In this course, you will gain an understanding of where you fit in, in any project, when you are undertaking the role of Workplace Strategist or Change Manager, and learn about each phase of a typical commercial accommodation project.
Approximately 20 Minutes
As a customer service provider, you will have KPIs that measure the service level you provide clients, and customers. It is a measure not only of how you are performing but how the 'service-providing' organization is performing.
Feedback is important to help us measure how we are performing and areas we could improve on. Feedback can come in many forms from a variety of people.
In this course, you will gain an understanding of what forms feedback may come in, how to proactively seek feedback, what to do with the feedback you receive and how to give feedback.
Approximately 20 Minutes
A Pilot Space is typically set up in the project teams working space, prior to a Work Lab or Display Suite and demonstrates to the business that the project team are taking initiatives to work as everyone is expected to do in the new building.
Everyone in the Project Working Group will be involved in gearing up to create an Agile prototype space for the project team to trial and for the business to familiarize themselves with.
In this course, you will gain an understanding of the importance and function of a Pilot Space and how the project team pulls together to coordinate what's required and demonstrate the new behaviors.
Approximately 15 Minutes