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Communication Fundamentals - Every Project Manager Should Understand Communication 'MUSTS'

Learn how to plan and deliver project communications effectively using the right modes, channels, and information frameworks. Understand how to align messaging with organisational culture and resource needs.

Short Course
Beginner
30 Minutes
7-Day Access
0.5 CPD Hours, Digital Certificate
AUD $9.99
Who is this course for
  • Project Managers seeking to improve communication clarity
  • Change and Communications Managers supporting projects
  • Team Leaders managing multi-stakeholder projects
  • Professionals coordinating relocation or transformation programs
  • Anyone seeking to strengthen project-wide information flow
What will I learn
  • What communication modes (writing, reading, talking, listening) must be used across project phases
  • Why understanding stakeholder information needs drives timely decisions and clarity
  • Who should receive, access, and act on specific communications
  • When and where to apply formal vs. informal channels for best outcomes
  • How to align communication processes with organisational policies and cultural practices
  • Which people resource requirements must be understood and communicated across teams
What’s covered in this course
  • Introduction to Communication Modes, Information Needs and Communication Channels: Learn the basics of effective project communication — planning, sharing, managing, and monitoring information using the right modes and channels.
  • Communication Modes: Apply writing, reading, talking, and listening across formal and informal channels like reports, emails, and meetings.
  • Information Needs: Determine what information is required, why, who needs it, how and when it’s used, and the right delivery channels.
  • Communication Channels: Choose suitable channels — meetings, emails, reports, or informal catchups — to meet project needs and support decisions.
  • Communicating People Resource Requirements: Follow organisational practices for communication and procurement to ensure alignment and compliance.
For more details on the course, click here to download course outline.
What this course focuses on

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Frequently Asked Questions

How do I sign up for the course?

You can sign up for a short course or applied mini course via the "Enrol Now" button in the course page.

When can I start the course?

If you've purchased the short course/applied mini course, you will gain immediate access to the online learning platform and will be able to start your learning anytime.

How can I access the course after signing up?

If you've purchased our short course/applied mini course, you will receive a login email with the link to access the online learning platform and course.

What do the course cost?

Our pricing varies depending on the courses. You can find the course fee detail on the course page. Alternatively, you can contact Karen and her team at info@skillingseducation.com.au if you would like to book a time to go through what’s right for you.

Am I a good candidate for this course?

If you are looking for a course of study for yourself or need cross train staff across a related course of study - you are in the right place.

Can this course satisfy my professional development requirements?

Yes, we have global organizations using our training programs to meet the needs of cross training their employees across specific course libraries. Whether it be professional development where the user gets control of the content they pull, or whether you need a curated course program that pushes content specific to the requirement of the team, we can help.

Is there a time limit to complete the course once enrolled?

Each course has its own recommended reading time, therefore your course duration may vary based on the course structure. You can find the detail of your course access period in the course page.

Have questions or want to speak with someone before enrolling?

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