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Building Client Relationships
Ongoing efforts to engage, support, and retain tenants or occupiers through communication and service delivery.
Featured in this Library
Curated Learning Path
PROP05 — Client-Side Fundamentals & Asset Management
30 Minutes Per Week
Beginner
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2.5 CPD Hours, Digital Certificate
Think like an owner: asset strategy, leasing strategy, capex planning, and performance reporting
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TR02 - Commercial Property Needs Analysis & Strategy - Unlocking Data-Driven Insights
1 Hour Per Week
Beginner
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3.5 CPD Hours, Digital Certificate
Shape strategic real estate briefs through discovery & insight
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Applied Mini Course
Applied Mini Course: Interpreting Information – Understanding Workplace Communication
40 Minutes
Intermediate
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Master the flow and use of workplace communication
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Short Course
Dealing with Stakeholders Equitably - Building Rapport
20 Minutes
Beginner
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Master rapport-building and inclusive communication
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Delegation - Coaching Employees to Succeed in Their Roles
20 Minutes
Intermediate
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Master the art of effective delegation and team development
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Design Terms You Should Know
30 Minutes
Intermediate
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0.5 CPD Hours, Digital Certificate
Master the language of workplace design phases
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Develop the Team – Getting the Right Team Onboard
30 Minutes
Beginner
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0.5 CPD Hours, Digital Certificate
Build a capable, connected, and collaborative project team from the start
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Developing Your Team - Creating and Maintaining a High Performing Team
20 Minutes
Intermediate
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Develop and lead high-performing, collaborative teams
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Due Diligence and the Property Review
20 Minutes
Beginner
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Reduce leasing risk and improve decision-making with a structured approach to due diligence
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