Building Client Relationships
Ongoing efforts to engage, support, and retain tenants or occupiers through communication and service delivery.

Curated Learning Path

PROP05 — Client-Side Fundamentals & Asset Management

30 Minutes Per Week
Beginner
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2.5 CPD Hours, Digital Certificate
Think like an owner: asset strategy, leasing strategy, capex planning, and performance reporting

TR02 - Commercial Property Needs Analysis & Strategy - Unlocking Data-Driven Insights

1 Hour Per Week
Beginner
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3.5 CPD Hours, Digital Certificate
Shape strategic real estate briefs through discovery & insight

Applied Mini Course

Applied Mini Course: Interpreting Information – Understanding Workplace Communication

40 Minutes
Intermediate
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Master the flow and use of workplace communication

Short Course

Delegation - Coaching Employees to Succeed in Their Roles

20 Minutes
Intermediate
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Master the art of effective delegation and team development

Design Terms You Should Know

30 Minutes
Intermediate
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0.5 CPD Hours, Digital Certificate
Master the language of workplace design phases

Develop the Team – Getting the Right Team Onboard

30 Minutes
Beginner
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0.5 CPD Hours, Digital Certificate
Build a capable, connected, and collaborative project team from the start

Developing Your Team - Creating and Maintaining a High Performing Team

20 Minutes
Intermediate
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Develop and lead high-performing, collaborative teams

Due Diligence and the Property Review

20 Minutes
Beginner
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Reduce leasing risk and improve decision-making with a structured approach to due diligence

Effective Stakeholder Collaboration in Accommodation Projects

20 Minutes
Beginner
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Learn how to engage and collaborate with key stakeholder groups, such as the Project Control Group (PCG) and Project Working Group (PWG), to ensure smooth progress and clear communication in accommodation projects

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