Building Client Relationships

Ongoing efforts to engage, support, and retain tenants or occupiers through communication and service delivery.

Featured in this Library

Curated Learning Path

PROP05 — Client-Side Fundamentals & Asset Management

30 Minutes Per Week

Beginner

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2.5 CPD Hours, Digital Certificate

Think like an owner: asset strategy, leasing strategy, capex planning, and performance reporting

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TR02 - Commercial Property Needs Analysis & Strategy - Unlocking Data-Driven Insights

1 Hour Per Week

Beginner

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3.5 CPD Hours, Digital Certificate

Shape strategic real estate briefs through discovery & insight

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Applied Mini Course

Applied Mini Course: Interpreting Information – Understanding Workplace Communication

40 Minutes

Intermediate

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Master the flow and use of workplace communication

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Short Course

Effective Stakeholder Collaboration in Accommodation Projects

20 Minutes

Beginner

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Learn how to engage and collaborate with key stakeholder groups, such as the Project Control Group (PCG) and Project Working Group (PWG), to ensure smooth progress and clear communication in accommodation projects

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Engagement Roadmap for Workplace Planning

20 Minutes

Intermediate

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Align workplace goals through structured engagement

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Etiquettes for the New Workplace - and the Role of the Working Group

20 Minutes

Intermediate

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Create and launch workplace etiquette charters

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Exploring Staff Needs: The Origins of “In Focus” Topics

20 Minutes

Beginner

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Learn how to identify staff needs through exploration activities, leading to the development of 'In Focus' topics that form the foundation of your Change and Communication programme

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