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Building Client Relationships
Ongoing efforts to engage, support, and retain tenants or occupiers through communication and service delivery.
Featured in this Library
Curated Learning Path
PROP05 — Client-Side Fundamentals & Asset Management
30 Minutes Per Week
Beginner
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2.5 CPD Hours, Digital Certificate
Think like an owner: asset strategy, leasing strategy, capex planning, and performance reporting
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TR02 - Commercial Property Needs Analysis & Strategy - Unlocking Data-Driven Insights
1 Hour Per Week
Beginner
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3.5 CPD Hours, Digital Certificate
Shape strategic real estate briefs through discovery & insight
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Applied Mini Course
Applied Mini Course: Interpreting Information – Understanding Workplace Communication
40 Minutes
Intermediate
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Master the flow and use of workplace communication
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Short Course
Information Required from the Landlord - Drafting the Agency Agreement
30 Minutes
Beginner
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0.5 CPD Hours, Digital Certificate
Win leasing appointments and build long-term trust by mastering the pitch and protecting your scope
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Launching a Workplace Project: Aligning Teams from Day One
30 Minutes
Intermediate
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0.5 CPD Hours, Digital Certificate
Align goals, team structure, and data sources for success
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Lease Exit Strategy
30 Minutes
Intermediate
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0.5 CPD Hours, Digital Certificate
Master end-of-lease obligations to avoid disputes & penalties
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Making the Most of Feedback
20 Minutes
Beginner
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Understand, respond to, and seek feedback effectively
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Manage Team - Maintaining a High Performing Project Team
30 Minutes
Beginner
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0.5 CPD Hours, Digital Certificate
Build, coach, and sustain a high-performing project team with clarity, accountability, and cadence
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Mastering Probing Questioning Techniques
20 Minutes
Beginner
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Ask better questions to uncover strategic needs and guide stronger property decisions
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