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Building Client Relationships
Ongoing efforts to engage, support, and retain tenants or occupiers through communication and service delivery.
Featured in this Library
Curated Learning Path
PROP05 — Client-Side Fundamentals & Asset Management
30 Minutes Per Week
Beginner
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2.5 CPD Hours, Digital Certificate
Think like an owner: asset strategy, leasing strategy, capex planning, and performance reporting
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TR02 - Commercial Property Needs Analysis & Strategy - Unlocking Data-Driven Insights
1 Hour Per Week
Beginner
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3.5 CPD Hours, Digital Certificate
Shape strategic real estate briefs through discovery & insight
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Applied Mini Course
Applied Mini Course: Interpreting Information – Understanding Workplace Communication
40 Minutes
Intermediate
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Master the flow and use of workplace communication
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Short Course
PCG - Part 2 - The Planning Phase
30 Minutes
Intermediate
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0.5 CPD Hours, Digital Certificate
Guide workplace change through strong PCG leadership
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PCG - Part 3 - Monitoring How Things Are Going
30 Minutes
Intermediate
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0.5 CPD Hours, Digital Certificate
Guide governance through readiness checks, engagement updates, and behavioural insights
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Planning Workplace Layouts - Spatial Principles for Flexibility and Flow
30 Minutes
Intermediate
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0.5 CPD Hours, Digital Certificate
Plan dynamic, adaptable workspaces that future-proof your workplace
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Portfolio Strategy Finalisation: Secure Stakeholder Consensus
20 Minutes
Intermediate
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Transform client briefs into board-approved action plans
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Preferred Methods of Communications - Modes and Channels
20 Minutes
Beginner
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Master modern workplace communication across channels and generations
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Premises Readiness – And the Help of the Occupier Focused Service Team
30 Minutes
Intermediate
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0.5 CPD Hours, Digital Certificate
Transform client relationships into long-term partnerships with a seamless "one-stop shop" approach
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