Frequently Asked Questions

How do I upgrade or downgrade my Team plan?

Is your team growing? You can upgrade your team by managing your account online. If you are looking to downgrade the size of your team, please reach out to us and we will be happy to assist.

Billing
What are the minimum system requirements for SKILLINGS Education?

Desktop:

  • Broadband Internet connection
  • Web browser:
    Internet Explorer 8+
    Firefox 2+
    Safari on Mac 1.2+
    Google Chrome (current version)
    Javascript and Cookies enabled

Mobile Devices:

  • Apple iOS devices using Safari mobile web browser
  • Android devices using Google Chrome mobile web browser

Note: While not a requirement, SKILLINGS Education is best viewed using a minimum screen resolution of 1024 x 768px.

General
What types of reports are available for Team Leaders? How do I access these?

Reports are available in the Managers tab of the eLearning DashboardTeam leaders have the choice to pull reports themselves or to reach out for assistance.

Team