Frequently Asked Questions

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How do I sign up for a course?

Getting Started

You can explore our website and enrol in Short Courses, Applied Mini Courses, and Curated Learning Paths. If you're looking for broader learning, you can also sign up for our Collections (grouped by skill area) or Bundles (strategic combinations of collections for greater value) on our website.

Getting Started

Do I need prior commercial experience?

Residential to Commercial

No. Residential leasing gives you a strong base. Many candidates start with a small commercial brief or a support role (Leasing Assistant/Analyst, Lease Admin, Assistant PM) while they upskill.

Residential to Commercial

Do I need prior asset-management experience?

Agency to Client

Not necessarily. Many hires come from agency PM or leasing. Show you understand owner outcomes (income up, vacancy down, smart capital expenditure spend).

Agency to Client

Who is resimercial best for?

Resimercial

Residential leasing/PM teams with strong local relationships who want to add small commercial leases without pausing residential income.

Resimercial

When can I start the courses?

Getting Started

If you've purchased our Short Course or Applied Mini Course:

You will gain immediate access to the online learning platform and will be able to start your learning anytime.

If you’ve purchased our Curated Learning Path:

You will hold a spot in the program and will be able to start your learning on the designated course start date. Before starting your course, we recommend reviewing the documents provided in your Course Welcome Email.

If you’ve purchased our Collection or Bundle:

You will receive an email containing your login credentials and course materials within 2 business hours. Purchases made outside of business hours will be processed on the next business day.

Getting Started

Will I earn more?

Residential to Commercial

Often, yes—commercial leases are larger and multi-year. The ranges in the diagram show typical AU salaries by role; many see a 20–40% uplift once established. Expect a ramp period and fewer (but bigger) deals.

Residential to Commercial

Will I have to take a step back in title or pay?

Agency to Client

Sometimes. Roles like Assistant Asset Manager, In-House Leasing Coordinator, or Portfolio/Investment Analyst are common entry points. The trade-off is stable base + bonus and a higher long-term ceiling.

Agency to Client

Do we need a new licence?

Resimercial

It depends on your state/territory and your current licence class. Check your regulator (e.g., Fair Trading/Consumer Affairs) and your agency’s licence conditions.

Resimercial

How can I access the courses after signing up?

Getting Started

If you've purchased our Short Course or Applied Mini Course:

You will receive a login email with the link to access the online learning platform and course.

If you’ve purchased our Curated Learning Path, Collection or Bundle:

You will receive a Course Welcome Email with all the necessary details you need to access the courses.

Getting Started

Will I still work weekends?

Residential to Commercial

Mostly no. Commercial inspections, negotiations, and sign-offs are usually Monday–Friday with business clients.

Residential to Commercial

What should I highlight on my CV?

Agency to Client

Outcomes, not tasks: rent uplift %, vacancy reduction, annual income added, cost savings, simple payback on upgrades, portfolio size and asset types.

Agency to Client

What documents are different from residential?

Resimercial

You’ll work through Proposal → Heads of Agreement (HoA) → Agreement for Lease (AFL) → Lease, with more stakeholders and confidentiality (NDAs) as standard.

Resimercial

What are Short Courses?

Courses

Short Courses are focused, time-efficient learning topics designed to build specific skills or knowledge in a particular area—without the time commitment of a full course program. They’re ideal for professionals looking to upskill quickly, explore a new topic, or gain practical insights they can apply immediately in their work. Our Short Courses are 100% online, allowing for flexible, self-paced learning.

Courses

How long does a commercial lease take to close?

Residential to Commercial

Typically weeks to months. Expect a staged process (brief/proposal → Heads of Agreement → Agreement for Lease → Lease) with more stakeholders (solicitors, PMs, contractors).

Residential to Commercial

Which skills should I build first?

Agency to Client

Budgeting & variance, simple underwriting (rent roll → income; capex → payback/ROI), renewal strategy, and stakeholder communication with owners, lenders and lawyers.

Agency to Client

How long do commercial leases take?

Resimercial

Expect weeks to months. Plan pipeline and cash flow accordingly; build in follow-on work (renewals, rent reviews, options).

Resimercial

What is a Customised Learning Path?

Courses

When you choose our Customised Learning Paths plan, we will hand-pick courses from our existing library to create a targeted learning path for you.‍

Why Customised Learning Paths?

We organise focus topics from our extensive course library that will support cohorts throughout the first 3 months or even the next 12 months of their commercial property project.

Talk to us and we can help you customise your learning paths.

Courses

What skills matter most to hiring managers?

Residential to Commercial

Understanding how lease terms drive cash flow (incentives, rent reviews, outgoings, securities, make-good), clear communication, and clean document handling. Basic Excel (calculating net effective rent) is a plus.

Residential to Commercial

Do I need advanced modelling or an MBA?

Agency to Client

Helpful, not mandatory. Comfortable Excel and clear business cases beat complex models for most junior client-side roles. Advanced study can come later.

Agency to Client

What tools do we need?

Resimercial

A CRM, email templates, a basic Effective Rent calculator, and explainer sheets for incentives, reviews, outgoings, securities, make-good.

Resimercial

What are Bespoke Courses?

Courses

When you choose our Bespoke Courses plan, our team of experts will write a new course specific to your unique needs.

‍Why Bespoke Courses?

We can develop self-service and accredited courses for businesses everywhere. Our Bespoke Training Services offer course development in a topic close to your heart. Our dedicated group of researchers, teachers, accredited trainers and course developers are ready to write a bespoke course that meets the needs of your staff development and customer.

Talk to us and we can help you develop your courses.

Courses

What should I highlight on my CV?

Residential to Commercial

Results, not tasks. Example: “Renewals +5% vs prior, vacancy down 3 pts, +$120k annual rent.” Include building types, portfolio size, and any work on term sheets/renewals.

Residential to Commercial

What’s the day-to-day like vs agency PM?

Agency to Client

Less reactive work orders; more planning, analysis and meetings. Workload increases around budgets, reforecasts and major lease decisions.

Agency to Client

How do we manage risk and scope?

Resimercial

Use a short engagement letter (scope, fees, timelines, confidentiality, not legal/financial advice). Maintain PI/E&O insurance and keep an issues log.

Resimercial

What is the difference between a Short Course, Customised Learning Path, Curated Learning Path and Bespoke Course?

Courses

The difference between these courses are as followed:

Short Course: Ideal for quick, subject-specific learning without a significant time commitment. Short courses are dozens of focused topics to help you build skills efficiently.

Customised Learning Path: Perfect for teams that don’t need full course access. Customised Learning Path is specific course libraries organised to align your business needs.

Curated Learning Path: A structured course series grouped by subject-specific knowledge areas. Curated Learning Paths designed to support targeted skill development.

Bespoke Course: A fully tailored course that we can build and you can purchase it outright or we can licence it to you. A Bespoke Course is developed specifically for your team or organisation.

Courses

Do I need to sign NDAs?

Residential to Commercial

Often. Commercial leasing involves confidential terms (rents, incentives, outgoings). Share details only with qualified parties.

Residential to Commercial

Where do these jobs sit?

Agency to Client

REITs and fund managers, private landlords, developers, major corporates with large footprints, and government property units.

Agency to Client

When should we co-list or refer?

Resimercial

If the brief is large/complex (specialised uses, major works, unusual structures), co-list with a specialist and keep the client relationship.

Resimercial

Are there curated courses to suit my specific needs?

Courses

There are dozens of short courses already curated to provide the best user experience across a number of subject areas. Explore all courses on our website and browse what's on offer.

Courses

What are common entry points if I switch fully to commercial?

Residential to Commercial

Leasing Assistant/Coordinator or Analyst, Lease Administrator, Assistant Property Manager (leasing focus). These roles build your commercial toolkit quickly.

Residential to Commercial

Do I need a new licence?

Agency to Client

Requirements vary by state/territory and employer. Check your local regulator (e.g., Fair Trading/Consumer Affairs) and the job ad.

Agency to Client

Will this confuse our brand?

Resimercial

Keep residential and commercial pages distinct, use consistent naming, and publish one or two local commercial case studies to establish credibility.

Resimercial

What is the difference between a Collection and Bundle?

Courses

The difference between the Collection and Bundle are as followed:

Collection: Curated, role-aligned sets of courses focused on a specific topic area.

Bundle: Strategic groupings of two or more Collections to solve complex industry challenges.

Courses

Can I keep my residential pipeline while I learn?

Residential to Commercial

Yes. A resimercial (hybrid) approach—maintaining residential while taking on small commercial suites/strata industrial—reduces income risk and builds case studies.

Residential to Commercial

How can I get “client-side” experience now?

Agency to Client

Volunteer for renewal plans, write a capex mini-business case, contribute to a quarterly portfolio report—then bring those as short case studies to interviews.

Agency to Client

How can SKILLINGS Education help?

Resimercial

With practical training, checklists, calculators, and templates tailored to Australian practice—so your team can speak the language, price deals correctly, and deliver with confidence.

Resimercial

What do the different courses and services cost?

Pricing

Our pricing varies depending on the course/program size and type of service. To explore detailed pricing options, visit our website and explore our pricing plans. You can also contact Karen and her team at info@skillingseducation.com.au if you would like to book a time to go through what’s right for you.

Pricing

Am I a good candidate for this training program?

Courses

If you are looking for a course of study for yourself or need cross train staff across a related course of study - you are in the right place.

Courses

How “financial” do I need to be?

Residential to Commercial

You don’t need investment-bank modeling. You do need to price to market, compare gross vs net rents, and compute net effective rent. You’ll also work with rent reviews (CPI/fixed/market) and understand outgoings and securities.

Residential to Commercial

What software should I know?

Agency to Client

Excel is essential. Familiarity with portfolio systems (e.g., MRI/Yardi) and BI/reporting tools helps but can be learned on the job.

Agency to Client

Do I need a different licence?

Residential to Commercial

Requirements vary by state/territory. Check your local regulator (e.g., Fair Trading/Consumer Affairs) for the exact licence or registration needed.

Residential to Commercial

How can SKILLINGS Education help?

Agency to Client

Courses at SKILLINGS Education are built for Australian professionals and focus on job-ready skills: owner metrics, budgeting/variance, renewal strategy, capex planning, risk/insurance basics, and stakeholder communication—plus templates, checklists and a certificate you can add to your CV.

Agency to Client

Are the courses suitable for beginners?

Courses

Yes, our courses are designed for learners of all levels, from beginners to advanced professionals. Courses include real-world scenarios, case studies, and quizzes to reinforce learning, making them ideal for building foundational knowledge or enhancing existing skills.

Courses

How can I get experience fast?

Residential to Commercial

Shadow a live lease, help with tours/admin, sit in on leasing discussions, or assist a local developer/landlord on a small brief. Turn each into a short, outcome-based case study for interviews.

Residential to Commercial

Can this course satisfy my professional development requirements?

Courses

Yes, we have global organisations using our training programs to meet the needs of cross training their employees across specific course libraries. Whether it be professional development where the user gets control of the content they pull, or whether you need a curated course program that pushes content specific to the requirement of the team, we can help.

Courses

What are the key KPIs in commercial leasing?

Residential to Commercial

Occupancy/downtime, renewal spreads, net effective rent, quality of incentives, and tenant retention.

Residential to Commercial

How do I choose the right course for me or my team?

For Teams

Tell us about the challenges you would like help with. Whether it’s understanding the design process and how to undertake a workplace strategy engagement, how to kick off a fitout project, or how to negotiate a commercial lease, once we know your desired outcomes, we will personalise a Learning Pathway for your team selecting the most suitable courses across one or many of the learning libraries.

For Teams

How do I sign up for courses that are not in the Curated Learning Path?

Getting Started

Email us at info@skillingseducation.com.au and we will work with you to design a solution that fits your specific needs. Alternatively, you can browse our website and check out our Short Courses offer.

Getting Started

Can I combine elements from different courses to suit my needs?

Courses

Yes, this is accomplished by collaborating with us to meet your specific needs. Let’s talk about the roles, responsibilities, or professional development goals of the cohorts within your team, and what you aim to achieve—whether that’s enhancing technical skills, soft skills, or a combination of both. We’ll then create a customized course program tailored to your objectives.

Courses

How is this program different from any other?

Courses

We have the only comprehensive self-guided training platform for the real estate and construction industries. Our courses offer a unique exploration of both your own role and the roles of others you will collaborate with in your work. This dual perspective fosters a deeper understanding of your responsibilities and enhances your ability to navigate complex professional relationships, setting our training apart by offering insights that extend beyond traditional role-based learning.

Courses

Is there a time limit to complete a course once enrolled?

Courses

Each course or program includes a recommended study time to help you pace your learning, but your actual access duration is longer to give you the flexibility to complete the course.

For Short Course:

Your access duration vary based on the course structure, usually ranging from 7 days to 14 days.

For Applied Mini Course:

Your access duration vary based on the course structure, usually ranging from 2 weeks to 4 weeks.

For Curated Learning Path:

You can check the course start date and program access duration in the course pages, usually ranging from 2 weeks to 12 weeks.

For Customised or Bespoke Course:

Timelines may vary based on you and/or your organisation’s requirements.

For Collection or Bundle:

Your access duration depends on the plan you select at checkout. You’ll choose from monthly, quarterly, or annual access before making payment.

Courses

How many courses can I access after signing up?

Courses

If you've purchased our short course:

You will have immediate access to the course you purchased.

If you've purchased our curated learning path:

You will gain full access to the courses in the curated learning pathway.

If you're assigned a license as a team member:

You may be provided access to a specific learning path or course program.

Have more questions?

We suggest you talk to us about your requirements, and Karen and her team are ready to help.

Courses

What languages are the courses available in?

Courses

Our courses are currently available in English. If you require training in another language, contact us to discuss options for tailored or bespoke courses.

Courses

How do I manage my training program?

For Teams

If you've purchased our Short Course/Applied Mini Course/Curated Learning Path as individual:

You will have access to our online learning platform, where you can manage your training and check your learning progress.

If you've purchased our course program as a team/organisation:

We will provide you with a Team Leader login or its equivalent, allowing you to easily generate reports on your team's progress. If needed, we can assist with this and schedule regular check-ins to ensure everything is on track.

For Teams

How can I track my own progress through the course?

Getting Started

When you access your course, your dashboard will show you how far you have progressed. This will be represented by a percentage mark of the course completed.

Getting Started

How can I track my teams progress through the course?

For Teams

Talk to Karen and the team and we can work out the best reporting for you.

For Teams

What information is available about my teams access and use of the program?

For Teams

Reports are available in the eLearning Dashboard. Team leaders have the choice to pull reports themselves or to reach out for assistance.

For Teams

What does my manager see about my progress through the training program?

For Teams

Your Team Leader will see how far you have progressed percentage-wise through your course.  They will see what courses you have completed so far.

For Teams

What assistance can I get in selecting and using this program?

For Teams

Contact us and we can discuss the right solution for you/your team.

For Teams

How can I find out more about what is on offer?

Courses

There's a number of ways to see what courses or programs are available to you. You can browse through our website offer, and click on the course you want more information on, or you can download a pdf of the tailored short courses that are curated for you. Alternatively, talk to us about your requirements, we are ready to help.

Courses

Do you offer free courses or trial programs?

Courses

Yes, we offer a free course for you to experience the value of our training. You can go to "Try a Free Course" page, then choose one from six targeted short courses, each offering high-impact learning for you and your team. Other than that, you can book a demo session for us to showcase our platform and training solutions.

Courses

What are the minimum technology requirements to access these courses?

Technical

Desktop:

  • Broadband Internet connection
  • Web browser:
    Internet Explorer 8+
    Firefox 2+
    Safari on Mac 1.2+
    Google Chrome (current version)
    Javascript and Cookies enabled

Mobile Devices:

  • Apple iOS devices using Safari mobile web browser
  • Android devices using Google Chrome mobile web browser

Note: While not a requirement, SKILLINGS Education is best viewed using a minimum screen resolution of 1024 x 768px.

Technical

Will I receive a certificate upon course completion?

Certificate/CPD

Yes, you will receive a certificate of completion for the course or program upon completion. They can be used for professional development records and shared on platforms like LinkedIn to showcase your achievements.

Certificate/CPD

Do you issue certificates? Are they qualifications?

Certificate/CPD

We issue certificates of completion for CPD/training. These are not qualifications for initial licensing and do not confer a licence.

Certificate/CPD

Are SKILLINGS Education courses recognised for real estate licensing in Australia?

Certificate/CPD

No. SKILLINGS Education is not a Registered Training Organisation (RTO). We do not offer the CPP41419 Certificate IV in Real Estate Practice and we do not issue licences. Our programs are designed for Continuing Professional Development (CPD) to help already-licensed professionals maintain and deepen their commercial skills.

Certificate/CPD

Are SKILLINGS Education courses eligible for CPD recognition across professional bodies?

Certificate/CPD

Yes. SKILLINGS Education courses are designed to meet general CPD requirements common to bodies like AIPM, API, RICS, Engineers Australia, and legal societies While formal approval isn’t required, we design content to meet key criteria:

• Relevance: Courses address technical skills, ethics, and industry trends (e.g., property valuation, project risk management).

• Structured Outcomes: Formal courses include assessments or certificates; informal options provide templates for self-reporting.

Certificate/CPD

How do I confirm eligibility for my specific professional body?

Certificate/CPD

Always consult your body’s CPD guidelines. Most accept:

• Formal CPD: Structured courses with clear objectives and evidence (e.g., certificates, quizzes).

• Informal CPD: Self-managed learning with documented outcomes (e.g., course completion reports).

Certificate/CPD

How do I resolve uncertainty about eligibility?

Certificate/CPD

Contact your professional body directly to confirm alignment with their criteria. SKILLINGS Education provides documentation (e.g., course outlines, certificates) to simplify reporting.

Certificate/CPD