Students will gain an understand that Plan Quality Management is the process of identifying quality requirements and/or standards for the project and its deliverables.
A Workplace Strategy is the process of defining who the client organization is and what it does in order to develop a clear brief around their organizations' unique operational needs, physical requirements, and all the associated metrics, such as optimal space needs, workflows and floor plates.
In practice, a Workplace Strategy is a systematic approach for improving the effectiveness and efficiency of how workspace is used by changing the way workspace is configured.
Generally, to produce an effective Workplace Strategy Plan, a thorough investigation of workplace environments and analysis of the work patterns and its environment for dynamic alignment are essential.
In this course, you will gain an understanding of how the Workplace Strategist can help organizations to align how they plan, design and manage their workplaces to meet their business goals and objectives.
Approximately 20 Minutes
As a team leader your behaviors, actions and communication will influence others in the workplace, from your team, colleagues to clients and customers.
To influence others, you first need to be aware of your own actions and behaviors and think about how they influence others in the workplace. Once you understand this, you can check if your behaviors align with the organization's culture and goals.
In this course, you will gain an understanding of the areas of your behavior that impact and influence others.
Approximately 20 Minutes
There are two main types of Tenant Representatives, those that work for Corporate Real Estate Agents and those that work independently.
The Corporate Real Estate based Tenant Representative works for a company that has relationships with both landlords and tenants, so there can be a conflict of interest when the same agency is appointed on a building to both lease and manage the building. Their fees tend to be more expensive as they have bigger overheads and KPI’s to meet. Corporate Real Estate based Tenant Representative can have a greater depth of internal services such as project management and workplace strategy, and can leverage other services and expertise quickly to help the client with other advice and services outside their expertise-base. However, quite often they are busy trying to maintain relationships and contracts with global clients, thus the level of service can drop off due to this.
The Independent Tenant Representative, on the other hand, mostly work for tenants only and do not form part of a real estate agency. They do not offer leasing and management roles so there is no conflict of interest, but this also mean that they may be unable to offer the same level of service from start to end. Independent Tenant Representative can provide a more flexible and tailored approach, and the fees can be tailored to suit each client. However, they may have limited time, access, or opportunity to understand how to help the client with other services outside their expertise-base. Having a smaller capacity to take on work also means it may not work with the Clients timing or upcoming lease expiry.
In this course, you will gain an understanding of Tenant Representative, how the Client business can engage with them, and the value they bring to the client organization.
Approximately 20 Minutes
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Students will gain an understanding of the principal factors involved in creating a Budget and developing budgeting and financial skills for better decision making. This course will discuss techniques and methodologies involved in effective budgeting and cost control.