ABOUT THIS COURSE
There are two main types of Tenant Representatives, those that work for Corporate Real Estate Agents and those that work independently.
The Corporate Real Estate based Tenant Representative works for a company that has relationships with both landlords and tenants, so there can be a conflict of interest when the same agency is appointed on a building to both lease and manage the building. Their fees tend to be more expensive as they have bigger overheads and KPI’s to meet. Corporate Real Estate based Tenant Representative can have a greater depth of internal services such as project management and workplace strategy, and can leverage other services and expertise quickly to help the client with other advice and services outside their expertise-base. However, quite often they are busy trying to maintain relationships and contracts with global clients, thus the level of service can drop off due to this.
The Independent Tenant Representative, on the other hand, mostly work for tenants only and do not form part of a real estate agency. They do not offer leasing and management roles so there is no conflict of interest, but this also mean that they may be unable to offer the same level of service from start to end. Independent Tenant Representative can provide a more flexible and tailored approach, and the fees can be tailored to suit each client. However, they may have limited time, access, or opportunity to understand how to help the client with other services outside their expertise-base. Having a smaller capacity to take on work also means it may not work with the Clients timing or upcoming lease expiry.
In this course, you will gain an understanding of Tenant Representative, how the Client business can engage with them, and the value they bring to the client organization.
TOPICS COVERED IN THIS COURSE
- The Role of the Client-Side Property Manager
- The Role of the Tenant Representative
- Attributes and Qualities of a Tenant Representative
- Main Considerations in Hiring a Tenant Representative?
- How is the Tenant Representative Engaged?
- What does Good Client-Tenant Rep Engagement Look Like?
- How does a Tenant Representative generally Charge?
Approximately 20 Minutes