There are many special terms that are used in project management and that the project team will hear in meetings or read in reports.
Understanding terminology used in your project provides confidence, coherence, improved clarity and clear communication.
In this course, you will gain an understanding of Project Management terminologies and the importance of being able to communicate the practical and theoretical knowledge of your work as a project manager.
Approximately 20 Minutes
Announcements inform the business of project activities, initiatives, achievements and risks. They give staff assurance of project intent, and how the project team are tracking against project deliverables.
The announcements come from different stakeholder groups and can have different purposes. Some of the purposes include advises of intent (Level 1 announcements), endorsement and assurance (Level 2 announcements), and the details of how and when (Level 3 announcements).
In this course, you will gain an understanding of the top four announcements you need to make to get your project off to the best start possible and who’s involved in making them.
Approximately 10 Minutes
There will be a great deal for the project teams to discuss in order to keep planning on track and all stakeholders up to date with relocation information.
Each group should meet regularly and have set agenda items to follow.
In this course, you will gain an understanding of who is responsible for creating and distributing agendas and minutes for each meeting including what goes into them & what they look like.
Approximately 20 Minutes
Clarification is an essential part of communication and in today’s digital age, communications can be fast, but can be just as easily misunderstood.
As a customer service provider, you will receive instructions and requests in many different forms. You need to follow these instructions or deliver the request to give service excellence. This means you must understand what is being asked of you.
In this course, you will gain an understanding of the different tools and techniques that can be used when listening to others and clarifying what others are saying to you.
Approximately 20 Minutes
Acquiring resources is the process of securing team members, equipment, materials or other resources required to deliver the project.
The key input to acquiring resources is the project plan.
In this course, you will gain an understanding of the selection criteria for resources including the skills and experience required to complete the work and other skills relevant to the project.
Approximately 20 Minutes
Vendor Management is a multiple-stage process that focuses on the development of good working relationships with vendors who provide goods and services.
Vendor Management helps the organization to control costs, reduce risks, and ensures the right services are obtained at the right time at the right cost.
In this course, you will gain an understanding of the fundamentals of Vendor Management which is an essential business process in building value for the organization.
Approximately 20 Minutes