Students will gain an understanding of Building Operations and Maintenance and the maintenance basics, tools and foundation that all maintenance team members should be aware of.
Students will gain an understanding of the fundamentals of Vendor Management which is an essential business process in building value for the organisation. This course is for anyone who interacts with vendors on a day-to-day basis.
The FM will provide relevant Support teams with documentation/artefacts and start talking to other key stakeholders such as People & Culture, Change & Comms, Brand, Internal Comms and the Security teams about the training and education experience for staff.
In this course, you will gain an understanding of the big engagement pieces such as End of Trip and Etiquette Guidelines.
Approximately 20 Minutes
Students will gain an understanding of Facilities Management (FM) and the skills required to do the work. Students will learn that studying FM can open up a career path with opportunities to undertake a wide range of roles.
Students will gain an understanding that Facilities Management is a professional management discipline focused upon the efficient & effective delivery of support services for the organization that it serves. It serves to ensure the integration of people, system, place, process & technology.
There is still a lot for the FM team to do from a Business as usual sense, but this is normal for FM Teams. They make decisions that enable superior customer and employee experiences – which protects the organizations ‘BRAND’, provide service improvement changes ‘PROCESS’, and make operational decisions supporting the uplift of service or the invocation of contingent (work-around) approaches - ‘TEAM RESOURCING/CAPABILITY OF PEOPLE’.
This team collaborates with everyone in the business.
In this course, you will gain an understanding of the key things that the FM and their team will be doing in the last month of the project, and how they continue to manage the investment of the organization and the workplace going forward.
Approximately 20 Minutes
The Facilities Manager is not just “managing facilities”, they are accountable for handling a wide array of services.