EXPLORE COURSES
Career Focus
Agency Roles
Client Side Roles
Professional Services Roles
Topics
Investment & Strategic Planning
Leasing, Legal & Negotiation
Operations, Risk & Asset Performance
Workplace, Design & Experience
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Pricing
NEWS
About US
Building Client Relationships
Ongoing efforts to engage, support, and retain tenants or occupiers through communication and service delivery.
Featured in this Library
Curated Learning Path
PROP05 - Best Practice for Landlord Representatives
30 Minutes Per Week
Beginner
AUD $280.00
Master strategic landlord representation with the PROP05 expert learning path
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TR02 - Commercial Property Needs Analysis & Strategy - Unlocking Data-Driven Insights
1 Hour Per Week
Beginner
AUD $280.00
Shape strategic real estate briefs through discovery & insight
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Applied Mini Course
Coming soon.
Short Course
A Well-Planned Property Inspection
20 Minutes
Beginner
AUD $9.99
Deliver smooth, professional inspections that build trust and keep your property top of mind
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Choosing the Right Person for the Strategist Role
20 Minutes
Intermediate
AUD $9.99
Define, select, and support the ideal strategist
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Design Terms You Should Know
20 Minutes
Intermediate
AUD $9.99
Master the language of workplace design phases
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Due Diligence and the Property Review
20 Minutes
Beginner
AUD $9.99
Reduce leasing risk and improve decision-making with a structured approach to due diligence
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Etiquettes for the New Workplace - and the Role of the Working Group
20 Minutes
Intermediate
AUD $9.99
Create and launch workplace etiquette charters
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Information Required from the Landlord - Drafting the Agency Agreement
20 Minutes
Beginner
AUD $9.99
Win leasing appointments and build long-term trust by mastering the pitch and protecting your scope
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Lease Exit Strategy
20 Minutes
Intermediate
AUD $9.99
Master end-of-lease obligations to avoid disputes & penalties
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Mastering Probing Questioning Techniques
20 Minutes
Beginner
AUD $9.99
Ask better questions to uncover strategic needs and guide stronger property decisions
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Neighbourhood Support Guide - Having Conversations with Your Teams
20 Minutes
Intermediate
AUD $9.99
Create and embed your neighbourhood support guide
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Neighbourhood Walkthroughs - The Day One Experience
20 Minutes
Intermediate
AUD $9.99
Deliver engaging Day One Neighbourhood Walkthroughs
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Onboarding the Project Team
20 Minutes
Intermediate
AUD $9.99
Align goals, team structure, and data sources for success
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Portfolio Strategy Finalisation: Secure Stakeholder Consensus
20 Minutes
Intermediate
AUD $9.99
Transform client briefs into board-approved action plans
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Premises Readiness – And the Help of the Occupier Focused Service Team
20 Minutes
Intermediate
AUD $9.99
Transform client relationships into long-term partnerships with a seamless "one-stop shop" approach
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Premises Sourcing – Preparing the EOI and the Review of Market Submissions
20 Minutes
Intermediate
AUD $9.99
Find the right space, faster—with targeted briefs and smarter landlord engagement
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Reviews and Inspections - Getting the Client across the Options
20 Minutes
Beginner
AUD $9.99
Help clients make confident decisions by delivering well-organized, insight-driven property inspections
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Spatial Principles - An Essential Part of Your Occupancy Strategy
20 Minutes
Intermediate
AUD $9.99
Plan dynamic, adaptable workspaces that future-proof your workplace
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Strategic Brief Alignment: Bridge Business Goals & Property Solutions
20 Minutes
Intermediate
AUD $9.99
Convert organizational needs into effective tenant rep briefs
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Strategic Tenant Rep Brief Development
20 Minutes
Intermediate
AUD $9.99
Transform stakeholder input into executable brief assumptions & requirements
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The Property Acquisition Plan - Methodology used by the Tenant Representative
20 Minutes
Beginner
AUD $9.99
Equip clients with the structure and confidence to start their leasing journey the right way
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The Role of the Tenant Representative – Attributes and Engagement
20 Minutes
Beginner
AUD $9.99
Deliver greater value through clearer roles, stronger partnerships and better client engagement
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The Role of the Tenant and Their Advisors - Attributes and Engagement
20 Minutes
Beginner
AUD $9.99
Understand how tenant-side advisors shape leasing outcomes, manage risk, and structure support across the lease lifecycle
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Themes - Part 2 - How the Workplace Themes Are Implemented
20 Minutes
Intermediate
AUD $9.99
Deliver agile, wellness, tech and readiness themes with impact
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Timeline For Engagement - Engaging with the Business
20 Minutes
Intermediate
AUD $9.99
Align workplace goals through structured engagement
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Transition Planning – Risk Profiles and Relocation Strategy
20 Minutes
Intermediate
AUD $9.99
Confidently guide clients through every stage—from space planning to relocation and return to BAU
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Understanding the Needs of the Business
20 Minutes
Beginner
AUD $9.99
Align workplace decisions with brand identity, culture, and operational goals
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Understanding the Property Strategy, Budget & Business Case
20 Minutes
Beginner
AUD $9.99
Set the direction for smarter property decisions with a clear brief, budget, and strategic lens
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Workspace Terms You Should Know
20 Minutes
Beginner
AUD $9.99
Master the vocabulary shaping today’s agile workplaces
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Not sure which course is right for you?
We’re here to help you find the best fit for your learning goals.
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