Master the key skills to handle positive and negative feedback with empathy and action. Learn how to recognise, escalate, and respond to feedback to improve service quality and customer satisfaction.
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You can sign up for a short course or applied mini course via the "Enrol Now" button in the course page.
If you've purchased the short course/applied mini course, you will gain immediate access to the online learning platform and will be able to start your learning anytime.
If you've purchased our short course/applied mini course, you will receive a login email with the link to access the online learning platform and course.
Our pricing varies depending on the courses. You can find the course fee detail on the course page. Alternatively, you can contact Karen and her team at info@skillingseducation.com.au if you would like to book a time to go through what’s right for you.
If you are looking for a course of study for yourself or need cross train staff across a related course of study - you are in the right place.
Yes, we have global organizations using our training programs to meet the needs of cross training their employees across specific course libraries. Whether it be professional development where the user gets control of the content they pull, or whether you need a curated course program that pushes content specific to the requirement of the team, we can help.
Each course has its own recommended reading time, therefore your course duration may vary based on the course structure. You can find the detail of your course access period in the course page.
