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Facilities Management
Oversees the day-to-day functioning of buildings and workplaces, ensuring operational efficiency, safety, and compliance. Manages service vendors, building systems, and maintenance activities to support business continuity and occupant satisfaction.
Featured in this Library
Curated Learning Path
TR02 - Commercial Property Needs Analysis & Strategy - Unlocking Data-Driven Insights
1 Hour Per Week
Beginner
AUD $280.00
Shape strategic real estate briefs through discovery & insight
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Applied Mini Course
Applied Mini Course: Facilities Management Foundations - Delivering a Seamless Transition
60 Minutes
Intermediate
AUD $24.99
End-to-end guide for workplace relocation execution
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Applied Mini Course: Interpreting Information – Understanding Workplace Communication
40 Minutes
Intermediate
AUD $17.99
Master the flow and use of workplace communication
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Applied Mini Course: Managing the Move - From Logistics to Launch Day
40 Minutes
Intermediate
AUD $17.99
Master the FM-led transition into new workplaces
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Applied Mini Course: Participating and Leading Effective Meetings
40 Minutes
Intermediate
AUD $17.99
Master the mindset and methods for effective meeting participation and leadership
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Applied Mini Course: Real Estate Portfolio Management - Lease Admin and Management
80 Minutes
Beginner
AUD $34.99
Master the essentials of modern Lease Admin, abstraction, outsourcing, and analytics
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Short Course
Understanding Customer Interaction - Building a Customer Journey Map
20 Minutes
Intermediate
AUD $9.99
Map, analyse, and optimise your customer journey for service excellence
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Understanding How to Clarify - Tools and Techniques to Use
20 Minutes
Beginner
AUD $9.99
Sharpen your listening and questioning skills
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Understanding Problems and Change - Contributing Positively to the Change Process
20 Minutes
Intermediate
AUD $9.99
Support change through problem-solving and team engagement
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Understanding Workplace Policy and Procedures
20 Minutes
Intermediate
AUD $9.99
Understand the purpose, communication, and review of workplace policies and procedures
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Understanding the Customer Experience - Building Service Excellence
20 Minutes
Intermediate
AUD $9.99
Design and deliver outstanding customer experiences at every touchpoint
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Upselling Capabilities of Your Business
20 Minutes
Intermediate
AUD $9.99
Master the art of upselling facility services with confidence and care
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