Occupier Services
Manages client portfolios by providing integrated workplace solutions that align with business objectives. Includes space planning and lease administration.

Curated Learning Path

PROP01 - The Fundamentals of Commercial Leasing - For Real Estate Professionals

1.5 Hours Per Week
Beginner
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20 CPD Hours, Digital Certificate
Build leasing expertise across roles, proposals & execution

TR02 - Commercial Property Needs Analysis & Strategy - Unlocking Data-Driven Insights

1 Hour Per Week
Beginner
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3.5 CPD Hours, Digital Certificate
Shape strategic real estate briefs through discovery & insight

Applied Mini Course

Applied Mini Course: Developing and Delivering Workplace Strategy Themes

60 Minutes
Intermediate
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1 CPD Hour, Digital Certificate
Translate discovery insights into strategy, and strategy into action

Applied Mini Course: Facilities Management Foundations - Delivering a Seamless Transition

60 Minutes
Intermediate
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End-to-end guide for workplace relocation execution

Applied Mini Course: Heads of Agreement (HoA) Essentials

90 Minutes
Beginner
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1.5 CPD Hours, Digital Certificate
Structure lease deals with confidence from first offer to formal commitment

Applied Mini Course: Incentives & Contributions

150 Minutes
Beginner
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2.0 CPD Hours, Digital Certificate
Structure smarter deals with real-world strategies for offering, negotiating, and recovering commercial leasing incentives

Applied Mini Course: Interpreting Information – Understanding Workplace Communication

40 Minutes
Intermediate
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Master the flow and use of workplace communication

Applied Mini Course: Lease Agreement Documentation Essentials

180 Minutes
Beginner
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3 CPD Hours, Digital Certificate
Master the legal documentation that underpins every commercial lease

Short Course

Master the 7 Key Phases of a Commercial Lease - The Accommodation Timeline

20 Minutes
Intermediate
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Explore the 7 phases of an accommodation project

Mastering Probing Questioning Techniques

20 Minutes
Beginner
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Ask better questions to uncover strategic needs and guide stronger property decisions

Meeting Customer Needs - Identifying Customer Needs and Expectations

20 Minutes
Beginner
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Understand your customers to deliver exceptional service

Monitor Own Performance - Understanding How Your Performance Impacts and Influences Others

20 Minutes
Intermediate
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Lead with intention to influence team performance

Negotiation Strategies for Rent Reviews

30 Minutes
Intermediate
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0.5 CPD Hours, Digital Certificate
Confidently negotiate rent reviews by combining data, strategy, and collaborative techniques

Negotiation and Heads of Agreement – Part A - Requesting the Heads

20 Minutes
Intermediate
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Navigate the transition from negotiation to commitment with confidence

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