Building Client Relationships
Ongoing efforts to engage, support, and retain tenants or occupiers through communication and service delivery.

Curated Learning Path

PROP05 — Client-Side Fundamentals & Asset Management

30 Minutes Per Week
Beginner
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2.5 CPD Hours, Digital Certificate
Think like an owner: asset strategy, leasing strategy, capex planning, and performance reporting

TR02 - Commercial Property Needs Analysis & Strategy - Unlocking Data-Driven Insights

1 Hour Per Week
Beginner
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3.5 CPD Hours, Digital Certificate
Shape strategic real estate briefs through discovery & insight

Applied Mini Course

Applied Mini Course: Interpreting Information – Understanding Workplace Communication

40 Minutes
Intermediate
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Master the flow and use of workplace communication

Short Course

Industrial Supply Chain Strategy

60 Minutes
Intermediate
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1 CPD Hours, Digital Certificate
Understand how end-to-end supply chains operate and how industrial assets create value through location, specification, and cost efficiency.

Information Required from the Landlord - Drafting the Agency Agreement

30 Minutes
Beginner
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0.5 CPD Hours, Digital Certificate
Win leasing appointments and build long-term trust by mastering the pitch and protecting your scope

Launching a Workplace Project: Aligning Teams from Day One

30 Minutes
Intermediate
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0.5 CPD Hours, Digital Certificate
Align goals, team structure, and data sources for success

Lease Exit Strategy

30 Minutes
Intermediate
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0.5 CPD Hours, Digital Certificate
Master end-of-lease obligations to avoid disputes & penalties

Making the Most of Feedback

20 Minutes
Beginner
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Understand, respond to, and seek feedback effectively

Manage Team - Maintaining a High Performing Project Team

30 Minutes
Beginner
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0.5 CPD Hours, Digital Certificate
Build, coach, and sustain a high-performing project team with clarity, accountability, and cadence

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