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Building Client Relationships
Ongoing efforts to engage, support, and retain tenants or occupiers through communication and service delivery.
Featured in this Library
Curated Learning Path
PROP05 — Client-Side Fundamentals & Asset Management
30 Minutes Per Week
Beginner
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2.5 CPD Hours, Digital Certificate
Think like an owner: asset strategy, leasing strategy, capex planning, and performance reporting
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TR02 - Commercial Property Needs Analysis & Strategy - Unlocking Data-Driven Insights
1 Hour Per Week
Beginner
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3.5 CPD Hours, Digital Certificate
Shape strategic real estate briefs through discovery & insight
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Applied Mini Course
Applied Mini Course: Interpreting Information – Understanding Workplace Communication
40 Minutes
Intermediate
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Master the flow and use of workplace communication
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Short Course
Premises Readiness – And the Help of the Occupier Focused Service Team
30 Minutes
Intermediate
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0.5 CPD Hours, Digital Certificate
Transform client relationships into long-term partnerships with a seamless "one-stop shop" approach
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Premises Sourcing – Preparing the EOI and the Review of Market Submissions
20 Minutes
Intermediate
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Find the right space, faster—with targeted briefs and smarter landlord engagement
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Preparing Workplace Documents
20 Minutes
Beginner
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Master the art of workplace documentation
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Project Stakeholders Roles and Responsibilities - What Does Your Role Entail?
30 Minutes
Beginner
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0.5 CPD Hours, Digital Certificate
Understand the key roles and responsibilities across project governance structures
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Quality Control - Detecting Variations in Supply or Service
30 Minutes
Intermediate
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0.5 CPD Hours, Digital Certificate
Ensure service consistency through quality control techniques
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Reviews and Inspections - Getting the Client across the Options
20 Minutes
Beginner
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Help clients make confident decisions by delivering well-organized, insight-driven property inspections
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