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Building Client Relationships
Ongoing efforts to engage, support, and retain tenants or occupiers through communication and service delivery.
Featured in this Library
Curated Learning Path
PROP05 — Client-Side Fundamentals & Asset Management
30 Minutes Per Week
Beginner
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2.5 CPD Hours, Digital Certificate
Think like an owner: asset strategy, leasing strategy, capex planning, and performance reporting
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TR02 - Commercial Property Needs Analysis & Strategy - Unlocking Data-Driven Insights
1 Hour Per Week
Beginner
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3.5 CPD Hours, Digital Certificate
Shape strategic real estate briefs through discovery & insight
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Applied Mini Course
Applied Mini Course: Interpreting Information – Understanding Workplace Communication
40 Minutes
Intermediate
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Master the flow and use of workplace communication
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Short Course
Selecting Appropriate Forms of Communication
20 Minutes
Intermediate
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Learn how to communicate deadlines, responsibilities, and solutions clearly
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Strategic Brief Alignment: Bridge Business Goals & Property Solutions
20 Minutes
Intermediate
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Convert organizational needs into effective tenant rep briefs
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Strategic Tenant Rep Brief Development
20 Minutes
Intermediate
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Transform stakeholder input into executable brief assumptions & requirements
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The Property Acquisition Plan - Methodology used by the Tenant Representative
20 Minutes
Beginner
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Equip clients with the structure and confidence to start their leasing journey the right way
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The Role of the Tenant Representative – Attributes and Engagement
20 Minutes
Beginner
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Deliver greater value through clearer roles, stronger partnerships and better client engagement
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The Role of the Tenant and Their Advisors - Attributes and Engagement
20 Minutes
Beginner
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Understand how tenant-side advisors shape leasing outcomes, manage risk, and structure support across the lease lifecycle
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