ABOUT THIS COURSE
Policies and Procedures are an essential part of any organization, it provides guidance, consistency, accountability, efficiency, and clarity on how an organization operates.
As a team leader, part of your role is to clearly communicate and ensure these policies and procedures are consistently enforced. Policies and procedures should regularly be reviewed especially after any changes such as new software or the addition of a new role to your team.
In this course, you will gain an understanding of what policies and procedures are, how to identify and communicate them to your team and how you can effectively monitor and provide feedback on policies and procedures to ensure your organization meets the needs of its clients and staff.
TOPICS COVERED IN THIS COURSE
- What are Policies and Procedures
- Understanding and Communicating the Multiple Purposes of Policies and Procedures
- Changes or Updates to Policies and Procedures
COURSE DURATION
Approximately 20 Minutes
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