ABOUT THIS COURSE
Information flows across the business in many forms and directions. Documenting information ensures it can be widely distributed, clearly understood, referenced back to later, in a way that verbal communication may not be.
Over the last few years, technology we use to communicate has often been limiting, forcing people to think about how to share information concisely-such as Tik-Tok with its video length limits or Twitter with its character limits. These force us to take time to consider how best to share what we want to say, the same should be applied to our work documents.
In this course, you will gain an understanding of the importance of workplace documents and documenting information, to ensure the audiences needs are met in a professional and concise way, as well as communicating urgency to ensure excellence in service delivery.
TOPICS COVERED IN THIS COURSE
- Identifying the Appropriate Document and Information
- Identifying your Audience
- Presenting Information Clearly And Concisely
- Communicating Urgency
COURSE DURATION
Approximately 20 Minutes
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