Negotiation and Stakeholder Engagement
Techniques for achieving agreement between landlords, tenants, and other parties while managing expectations and relationships.

Curated Learning Path

DM01 - Mastering Workplace Fitout from Design to Delivery

30 Minutes Per Week
Intermediate
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3 CPD Hours, Digital Certificate
Master the full design and documentation process behind successful commercial fitouts

PROP01 - The Fundamentals of Commercial Leasing - For Real Estate Professionals

1.5 Hours Per Week
Beginner
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20 CPD Hours, Digital Certificate
Build leasing expertise across roles, proposals & execution

PROP05 — Client-Side Fundamentals & Asset Management

30 Minutes Per Week
Beginner
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2.5 CPD Hours, Digital Certificate
Think like an owner: asset strategy, leasing strategy, capex planning, and performance reporting

TR02 - Commercial Property Needs Analysis & Strategy - Unlocking Data-Driven Insights

1 Hour Per Week
Beginner
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3.5 CPD Hours, Digital Certificate
Shape strategic real estate briefs through discovery & insight

WS01 - An Introduction to Workplace Strategy

1 Hour Per Week
Beginner
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Start strong in workplace strategy roles

WS02 - Workplace Strategy — Advanced

1 Hour Per Week
Advanced
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Advance your workplace strategy leadership

Applied Mini Course

Applied Mini Course: Developing and Delivering Workplace Strategy Themes

60 Minutes
Intermediate
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1 CPD Hour, Digital Certificate
Translate discovery insights into strategy, and strategy into action

Applied Mini Course: Heads of Agreement (HoA) Essentials

90 Minutes
Beginner
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1.5 CPD Hours, Digital Certificate
Structure lease deals with confidence from first offer to formal commitment

Applied Mini Course: Incentives & Contributions

150 Minutes
Beginner
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2.0 CPD Hours, Digital Certificate
Structure smarter deals with real-world strategies for offering, negotiating, and recovering commercial leasing incentives

Applied Mini Course: Interpreting Information – Understanding Workplace Communication

40 Minutes
Intermediate
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Master the flow and use of workplace communication

Applied Mini Course: Lease Agreement Documentation Essentials

180 Minutes
Beginner
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3 CPD Hours, Digital Certificate
Master the legal documentation that underpins every commercial lease

Applied Mini Course: Make-Good Obligations and Reinstatement

120 Minutes
Beginner
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2 CPD Hours, Digital Certificate
Protect landlord interests with enforceable clauses, structured processes, and proactive tenant management

Short Course

Preferred Methods of Communications - Modes and Channels

20 Minutes
Beginner
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Master modern workplace communication across channels and generations

Premises Readiness – And the Help of the Occupier Focused Service Team

30 Minutes
Intermediate
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0.5 CPD Hours, Digital Certificate
Transform client relationships into long-term partnerships with a seamless "one-stop shop" approach

Premises Sourcing – Preparing the EOI and the Review of Market Submissions

20 Minutes
Intermediate
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Find the right space, faster—with targeted briefs and smarter landlord engagement

Preparing Workplace Documents

20 Minutes
Beginner
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Master the art of workplace documentation

Resolving Problems - Determining Priorities for Customer Service Delivery

20 Minutes
Beginner
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Spot, solve, and improve customer service issues

Reviewing the HOA – and the Due Diligence Required of the Team

20 Minutes
Intermediate
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Support better leasing outcomes by mastering Heads of Agreement drafting and due diligence requirements

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