Students will gain an understanding of the knowledge and skills required to organise their work activities and how they play a part in ensuring a safe work environment.
We all know the feeling you have competing deadlines to meet work is piling up and you're not sure how you will keep everyone happy.
What can you do about it? Delegate!
In this course, you will gain an understanding of the importance of delegating, the types of tasks that can be delegated, and the steps to ensure that any delegated work is completed.
Approximately 20 Minutes
Workplace management is nothing but how effectively you can manage your space and other resources in your daily work life, including space, services, daily operations, technologies, and all other social environments to maximize employee productivity.
Workplace management is well known as the organizational framework which integrates People & Culture, Workspace, and Technology & Tools.
In this course, you will gain an understanding of how to effectively manage your office workspace so that it can be directly attributable to employee satisfaction as well as company productivity and growth.
Approximately 20 Minutes
Resources are essential to achieve its goals and complete workflows. Managing resources is part of your role as a team lead and will also be essential in any projects you are part of.
Before managing and analyzing you need to understand the organization, customer, team, and vision. The project or organization's vision must be clearly communicated to all resources in a consistent manner, and all resources should understand the vision and how the vision is intended to be delivered.
In this course, you will gain an understanding of what aspects of performance should be monitored, how to communicate with your teams to offer support and identify issues that affect performance.
Approximately 20 Minutes
Information flows across the business in many forms and directions. Documenting information ensures it can be widely distributed, clearly understood, referenced back to later, in a way that verbal communication may not be.
Over the last few years, technology we use to communicate has often been limiting, forcing people to think about how to share information concisely-such as Tik-Tok with its video length limits or Twitter with its character limits. These force us to take time to consider how best to share what we want to say, the same should be applied to our work documents.
In this course, you will gain an understanding of the importance of workplace documents and documenting information, to ensure the audiences needs are met in a professional and concise way, as well as communicating urgency to ensure excellence in service delivery.
Approximately 20 Minutes
Students will gain an understanding about strategic resource planning, and how it can help to complete a project or day-to-day work activities, as well as understand how to apply these strategies in common workplace situations.