This collection is designed for REIACT members and non-members who want to build foundational commercial real estate capability, including:

• Professionals new to commercial property and seeking a structured introduction
• Residential Sales and Leasing Agents expanding into commercial portfolios
• Assistant Property or Facilities Managers building commercial fundamentals
• Corporate Real Estate, Advisory or Support Professionals who work alongside commercial teams
• Property Managers adding commercial responsibilities to their role
• Analysts, Coordinators and Junior Staff needing a clear overview of commercial concepts, terminology and documents

By completing this collection, you will be able to:

• Communicate professionally using correct commercial terminology across leases, HoAs, incentives and make good.
• Interpret key lease structures (gross, net, semi-gross) and understand how outgoings, rent reviews and incentives shape income.
• Draft and interpret make good clauses, manage end-of-lease works, and coordinate reinstatement without unnecessary conflict.
• Understand how security instruments, bonds, guarantees and insurance protect landlords and manage risk.
• Support senior managers with tenant relationships, capital upgrades and basic investment decisions, using simple frameworks and language. 
• Lay the groundwork for further learning in valuation, investment, development or more advanced commercial pathways.

• Applied Mini Course: The ABCs of Commercial Real Estate Language: Understand 100+ common industry terms (A–Z) used across leasing and investment. Gain fluency when discussing agreements, due diligence, and transactions with landlords, tenants, and consultants.
• Applied Mini Course: Rent Reviews: Identify when and why rent reviews occur. Apply CPI, market and fixed-percentage methods. Negotiate adjustments and document outcomes in line with Australian legal requirements.
• Applied Mini Course: Make Good Obligations and Reinstatement: Draft and interpret make good clauses; plan and manage end-of-lease works; issue notices; coordinate reinstatement to protect landlord value and maintain relationships.
• Applied Mini Course: Incentives & Contribution: Understand rent-free periods, abatements and fit-out contributions, and how to structure, negotiate and recover them through rent premiums or trade-offs to attract tenants, reduce vacancy and protect long-term asset value.
• Tenant Securities, Bonds and Insurance Providers: Distinguish between security instruments—cash bonds, bank guarantees, personal guarantees—and required insurances. Assess how each mitigates default and property-damage risk.
• Applied Mini Course: Heads of Agreement (HoA) Essentials: Draft clear HoAs that align parties on key lease terms and Landlord compliance and responsibilities before lease preparation. Differentiate binding and non-binding clauses and manage compliance, deposits and timeframes.
• Applied Mini Course: Lease Agreement Documentation Essentials: Navigate the full documentation lifecycle—from Letter of Offer to registered lease. Interpret key clauses, compare standardised Solicitor forms, and ensure enforceability.
• Lease Structures and Types: Understand how different lease structures—gross, net, semi-gross (base year) and percentage rent—shape how predictable income will be over time. Build confidence to explain these options, including how outgoings are estimated and reconciled, and support Landlords in selecting the right structure for each asset and Tenant profile.
• Tenant Retention and Relationship Management: Apply communication, service and dispute resolution frameworks that improve Tenant satisfaction, reduce turnover, and stabilise income. Plan renewal discussions and manage service delivery proactively.
• Capital Improvements and Property Upgrades: Evaluate upgrade options that enhance tenant experience and asset value. Balance expenditure with ROI; prioritise sustainability and compliance improvements.
• CRE Fundamentals & Investment Strategy: Define asset classes, investor types and risk profiles. Understand how investment criteria are developed and how commercial assets generate return.
• Deal Sourcing, Negotiation & Due Diligence: Follow the end-to-end acquisition process—finding opportunities, assessing financials, and performing basic due-diligence checks. Identify risks before contract execution.