The first month of Workplace Change program will include setting up the channels and modes, as well as getting Project Control Group, leadership teams and Work stream counterparts comfortable. This includes asking for others to help set up the communication foundations.
In the second month it will involve forming communication packs to set the minds of the leadership at ease showing the change and comms plan. Heading into the third month it will be of busy communicating the need from others to do the work.
In this course, you will gain an understanding of what to get started on in Month 1 in particular in learning how to work with internally appointed teams to facilitate, record and communicate events or success stories through internal channels.
Approximately 20 Minutes
There are many ways to engage staff about the new work settings.
The most engaging way is to setup a space in the office for a fully operational Work Lab or Display Suite with alternative options being a Workshop or Expo night to showcase the new way of working.
Whatever style choose, cost, time frames and level of engagement with staff need to be considered.
In this course, you will gain an understanding of the importance of Prototype spaces and selecting the right one for your staff.
Approximately 5 Minutes
When being appointed as the role of change manager, it means getting the project planning underway.
Change managers need to make sure they are up to speed on the project documents such as the CEO’s announcement and the project plan and project charter to tell what the project is all about.
And when it is the time to get the admin and set up tasks out of the way, change managers need to take the thinking out of the process and streamline their list of tasks.
In this course, you will gain an understanding of the priorities to get started upon engagement as change manager, and the considerations on what may be required to get access to some of the tools and get access or control of some of the communication channels.
Approximately 15 Minutes
The Project Director will oversee the development of the change and communication program that will run all the way through the accommodation project.
The Project Director will have oversight of the information extracted from the business during stakeholder requirements gathering and cutting through general information to find that information that is of high value to meet the objectives of the project.
It is important to remember there can be personal agendas and turf grabs during fit out projects and inadvertently somethings may be exaggerated by stakeholders during the stakeholder requirements gathering if it is perceived there can be a better result for a business unit or team delivered.
To keep things on a level playing field, it is important to make sure that the PCG, Project Sponsor, and the executive leadership teams endorse the nominations of their business unit representatives and that the message is clear that their contribution is for the greater good of the organization, therefore reminding everyone why this project is happening and repeating any messages from the CEO on what the project objectives aim to deliver.
In this course, you will gain an understanding of the fundamental things that should be communicated during the stakeholder requirements gathering and stakeholder engagements, and what may make it into the Communications Plan to support the employees and project.
Approximately 20 Minutes
A Communication Engagement Plan may also be known as a ‘comms plan’, ‘engagement plan’, ‘comms activity plan’, ‘working comms approach’, ‘content plan’ or similar.
Developing a Communication Engagement Plan serves to reinforce the vision of the project and earn the support from the project team. It demonstrates how to deliver messages to the business.
In this course, you will gain an understanding of how to prepare your communication engagement plan for the Change and Comms Strategy plus any milestones in the project.
Approximately 20 Minutes
There can be many Change Managers working across a project and in particular the Workplace Change Manager and the IT Work stream Change Manager (Portfolio Change Manager) will work closely together.
It is often that they will exchange Communication Plans and get aligned with their targeted messages to reduce the risk of over or under communicating to the key stakeholder group and staff and/or send differing messages.
The Portfolio Change Manager will work through engagement options and key objectives that dive deeply into the stakeholders, level of engagement required, proposed method of engagement and method used, timing issues and requirements, resources needed to conduct the engagement process, key messages to communicate, and the risks associated with the engagement.
In this course, you will gain an understanding of the kind of work and engagement the change managers and others undergo to ensure the operational handover of the facilities are understood, documented and agreed across relevant business units.
Approximately 20 Minutes